Shoemakers Terms of Service

Shoemakers Online is a Registered Domain of Shoemakers Wholesale Pty Ltd, ABN: 51 005 598 336. Shoemakers Online trades under Shoemakers Wholesale Pty Ltd. Hereby stated ‘You, Your, Sender’ refers to the person accessing the site. By accessing or browsing or using this website, you agree to all terms, conditions and disclaimers. You also acknowledge that you have read and understood these Terms and Conditions. Shoemakers may or may not amend these terms and conditions with or without prior notice. Any amendment is effective immediately. If you have any queries regarding these Terms, please contact info@shoemakers.com.au


Orders & Pricing

Acceptance of each order and the supply of Products by Shoemakers Online pursuant to an order shall be governed by these Terms. These Terms constitute the entire understanding between you and Shoemakers Online in relation to any Products ordered and supplied through the Website. They supersede any other terms stipulated by you, whether in any order or during negotiations or any course of dealing established between you and us. All descriptions, illustrations and indications or price of Products provided on this Website or otherwise communicated to you are for guidance only and intended merely to present a general idea of the Products. Nothing contained in any such description, illustration indication of price shall form any part of these Terms.

Price of products and services may change without prior notice, however our team endeavours to keep our pricing at its best. All paid orders are not affected by any price change. All prices are quoted in Australian Dollars. Payment card use is not subjected to processing fees unless informed prior to finalising your payment. All prices on the Website are inclusive of Australian GST and exclusive of postage and packing. A summary of these postage and packing charges can be found at our shipping info page. Prices on the Website may differ from those in our retail store. Shall there be any changes in the price, it is effective immediately. Shoemakers reserves all rights to make pricing amendments to any stocks at its discretion. Shoemakers Online does not sell product for purchase by children. If you are under 18, you may use this Website only with the involvement of a parent or guardian.


Delivery and Availability 

Shoemakers Online shall deliver Products ordered by you to a (third party) courier or postal service of Shoemakers Online choice to the delivery address that you have given us. By accepting these Terms, you agree irrevocably to appoint and do appoint the courier or postal service to be your agent for taking delivery of the Products on your behalf, and delivery to the courier or postal service shall be deemed to be delivery to you. Shoemakers Online shall not be liable to the customer or be deemed to be in breach of contract by reason of any delay in delivery of goods, if the delay was due to any cause beyond Shoemakers reasonable control.


Returns & Refunds

Please refer to our Shipping & Returns policies and information on the circumstance in which Shoemakers is obliged to make any of the returns or refunds.



Please inspect the Products as soon as you receive them. You must notify us of any damaged goods within ten (10) working days of delivery. Shoemakers reserves all rights to request a photo of the damaged goods and/or a return of the item/damaged goods. If you fail to give notice in accordance with this clause, the Products shall be conclusively presumed to be in all respects in accordance with the order and free from any defect that would be apparent on reasonable examination, and you shall be deemed to have accepted the Products accordingly. Please refer to Shipping & Returns policies from more information.


Photography and Product

All product images are taken at our warehouse and best represent our products possible. Images are strictly for your reference only. There may be a slight colour variation between the actual product and images shown/taken on our website.

Discounts, Offers, Bonuses & Promotions

Discounts apply to the product value and includes the standard delivery charge. Discounts may not be combined with any other offers, discounts or gift vouchers.
Discounts may not be redeemed for cash or transferred. Customers entitled to a discount must quote, enter or apply the valid discount code prior to order payment and finalisation. Discounts will not be applied to an order after payment has been taken. These terms and conditions apply in conjunction with any terms and conditions, written on or associated with, 'the discount'. Only one promotion code may be used per order. Offers or Bonuses offered and advertised are subject to availability and strictly limited on a first come first serve basis, while stocks last. Unless stated otherwise. 

Competition Terms & Conditions

By participating in any promotion, you are accepting these Terms & Conditions. Entry is only open to Australian residents aged 18 years and over. The promoter's decision is final and no correspondence will be entered into. Winners will be notified either by phone or email within 24-72 hours of promotional end date depending to the nature of the promotion campaign and given deadline. The winner is at full discretion of Shoemakers management. By participating in this promotion, you are opting into Shoemakers being allowed to contact you by email about new offers, products or services. You will have the option to unsubscribe from regular offers once they commence.



  1. Any party engaged in illegal activities involving the use of Shoemakers websites will be subject to civil and criminal sanctions and prosecution.
    II. Shoemakers does not guarantee that it will be able to prevent any illegal or inappropriate use of its websites, nor that it will give notice of any illegal or inappropriate use of its websites.
    III. It is illegal to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. Persons found to have placed a fraudulent order will be prosecuted.


Trademarks, Copyrights and Restrictions

  1. All material on websites owned, operated, licensed or controlled by Shoemakers, including but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Shoemakers its related companies or by other parties that have licensed their material to Shoemakers.
    II. Material on any website owned, operated, licensed or controlled by Shoemakers is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Shoemakers.
    III. Use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Shoemakers copyrights, trademarks and proprietary rights and is prohibited.


Force Majeure

  1. Shoemakers is not liable for failure to perform obligations, including but not limited to, the fulfilment of an order or a delivery, if such failure occurs as a result of acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster) war, hostilities, civil war, rebellion, revolution, insurrection, military or usurped power, terrorist activities, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service or any other event or phenomenon beyond Shoemakers’ control.